Terms & Conditions
Terms & Conditions
1. User's Acceptance of Terms
2. Use of the Site
3. Pharmacy, Health, and Other Content is for Informational Purposes Only
All content available on the Site is provided for informational purposes only. All content available in any health portion of the Site, is provided for informational purposes only. Such information is not intended to be, and is not professional veterinary, medical, or human health advice, or a substitute for such advice, or for diagnosis, treatment, cure, or prevention of any health conditions for people or animals, and you should not rely on it as such. You should always seek the advice of a licensed veterinarian or medical doctor if you have any questions about any of the information you receive from the Site. We do not represent or guarantee that such information is accurate, complete, or timely. We offer information, articles, and advice through the Site for educational purposes only. Any information offered through the Site is not intended to diagnose, treat, or cure people or animals, and is not a substitute for veterinary care provided by a licensed veterinarian, or medical care provided by a licensed medical doctor, as applicable.
4. Licenses for Use of the Site and Information
5. Changes to these Terms
6. Changes to the Site
We reserve the right to terminate, change, suspend, or discontinue any aspect of the Site, including information, data, text, sound, photographs, graphics, video, messages, or other materials, as well as features and hours of availability. These and any other changes to the Site may be made in our sole discretion, and without prior notice to you. Pyranha will not be liable to you or any other party for making such changes. We may also impose rules for and limits on use of the Site, or restrict your access to all or any part of the Site, without notice or penalty. We will have the right to change these rules or limitations at any time, in our sole discretion.
All trademarks, service marks, logos, and trade names on the Site-whether registered or unregistered-are proprietary to Pyranha, or to other companies where indicated. You may not reproduce, download, or otherwise use any such trademarks, service marks, logos, or trade names without the prior written consent of Pyranha, or other appropriate owner.
9. Prohibited Activities
When using the Site, you must not:
10. Site Security
You are prohibited from violating, or attempting to violate, the security of the Site. Any such violation may result in criminal and civil penalties against you. Pyranha will investigate any alleged or suspected violations, and if a criminal violation is suspected, we will cooperate with law enforcement agencies in their investigations.
11. Unsolicited Ideas
12. International Use
We control and operate the Site from our offices in the United States of America, and all information is processed within the United States. We do not represent that materials on the Site are appropriate or available for use in other locations. Those who choose to access the Site from outside the United States do so voluntarily, and are responsible for compliance with their local laws. Any offer for any product, service, information, or promotion on the Site is void where prohibited.
13. Links to Other Websites
The Site may contain links to other websites for your convenience. If you follow these links, you will leave the Site. Some of these third-party websites may use Pyranha's trademarks, service marks, or logos under license from Pyranha. We are not responsible for the availability or content of these other websites, or for any experience you may have with such third-party websites, whether Pyranha is affiliated with the owners of such websites or not. Our decision to provide links to these websites should not be interpreted as endorsement or approval by Pyranha of the organizations sponsoring such third-party websites, or of their products or services.
14. Copyright Claims
The Digital Millennium Copyright Act (DMCA) provides recourse to copyright owners who believe their rights under the United States Copyright Act have been infringed on the internet. If you are a copyright owner, or the agent of a copyright owner, and you believe that any content on the Site infringes your copyrights, you may submit a notification under the DMCA. Pyranha's designated copyright agent to receive notifications and counter-notifications of claimed infringement can be reached by mail addressed to Pyranha, Inc., Attn: Copyright Agent, 6602 Cunningham Rd, Houston, Texas 77041.
15. Jurisdictional Issues
The Site is controlled and operated by Pyranha from its offices within the state of Texas, in the United States of America. Persons who choose to access the Site from outside the United States do so on their own initiative and are responsible for compliance with local laws, if applicable. Access to the Site from jurisdictions where the contents of the Site are illegal or penalized is prohibited. No information from the Site may be downloaded or otherwise re-exported (i) into a country or to a national or resident of a country to which the United States embargoes or sanctions goods, services, or technology; or (ii) to anyone on the United States Treasury Department's list of Specially Designated Nationals, or the United States Commerce Department's Table of Denial Orders. By using information from the Site, you represent and warrant that you are not on any such list; are not located in any such country; and are not a national or resident of any such country.
16. Termination of Use of Site
17. No Guarantees
You acknowledge that Pyranha does not represent or guarantee the accuracy, reliability, availability, timeliness, performance, completeness, or suitability of any of the materials or any other content available on the Site. You acknowledge that such content may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors.
18. Disclaimer of Warranties
ALL OF THE CONTENT AVAILABLE ON THE SITE IS PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, PYRANHA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PYRANHA DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. PYRANHA DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES REGARDING THE USE OR THE RESULTS OF THE USE OF THE CONTENT ON THE SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. Applicable law may not allow the exclusion of implied warranties, so some or all of these disclaimers may not apply to you.
19. Limitation of Liability
TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL PYRANHA BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR INDIRECT DAMAGES RESULTING FROM THE USE OF THE SITE; THE INABILITY TO USE THE SITE; LOSS OF PRIVACY; LOSS OF CREDIT; STOLEN IDENTITY; BREACH OF CONFIDENTIALITY OF PERSONAL OR OTHER INFORMATION YOU PROVIDE TO US; LOSS OF DATA; LOSS OF PROFITS; OR YOUR USE OF ANY WEBSITE REFERENCED OR LINKED-TO FROM THE SITE-EVEN IF PYRANHA OR A PYRANHA AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Applicable law may not allow this limitation of liability, so it may not apply to you.
IF, DESPITE THE LIMITATIONS ABOVE, PYRANHA IS FOUND LIABLE FOR ANY LOSS OR DAMAGE THAT ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH ANY SUCH OCCURRENCES, THE LIABILITY OF PYRANHA WILL IN NO EVENT EXCEED FIVE HUNDRED DOLLARS ($500).
21. Governing Law and Jurisdiction
The Site (excluding any linked sites) is controlled by Pyranha from our offices in the state of Texas, in the United States of America. It can be accessed from all 50 states, as well as from other countries around the world. As each of these places has laws that may differ from those of Texas, by accessing or attempting to access the Site, you and Pyranha agree that any claim, cause of action, or dispute between you and Pyranha will be governed by and construed under the statutes and laws of the state of Texas, without regard to the related conflict-of-laws rules and the United Nations Convention on the International Sales of Goods. This includes, without limitation, all claims, causes of action, and disputes relating to or arising out of your use or attempted use of the Site; the purchase of products and services available through the Site; the collection, use, and disclosure of your personal or other information; your privacy; and your interactions and communications with Pyranha, whether such claims are based in contract, tort, statute, or other legal basis. You and Pyranha agree and submit to the exclusive personal jurisdiction of any court of competent jurisdiction within the state of Texas with respect to such matters.
22. Jury Trial and Class Action Waiver: Binding Arbitration
Any and all claims, causes of actions, and disputes between you and Pyranha-including, without limitation, any claim, cause of action, or dispute relating in any way to your use or attempted use of the Site; any communication with Pyranha; information you provide to Pyranha; information that is collected by Pyranha; and products or services sold or distributed by Pyranha-will be resolved by binding arbitration, rather than in court, except that you may assert an individual action in small claims court if your claims qualify, and so long as the matter remains in small claims court and advances only on an individual basis. Unless you proceed with a small claims action, the Federal Arbitration Act and federal arbitration law will apply to this Agreement. This Jury Trial and Class Action Waiver: Binding Arbitration section will include any claims, causes of action, and disputes between you and the officers, directors, employees, agents, contractors, suppliers, successors, and assigns of Pyranha.
You and Pyranha agree that any dispute resolution proceedings will be conducted only on an individual basis, and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you and Pyranha waive any right to a jury trial. You and Pyranha also agree that either party may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
The AAA Consumer Arbitration Rules are available online at ADR.org, or by calling the AAA at 1-800-778-7879. AAA and the parties must comply with the following rules: (a) for any claim where the total amount in controversy is less than $10,000 (ten thousand US dollars), the arbitration will be conducted by telephone, online, or be based solely on written submissions, and the specific manner will be chosen by the party initiating the arbitration; (b) the arbitration will be conducted by an arbitrator in Houston, Texas who is approved or otherwise affiliated with the AAA; (c) the arbitrator may award monetary damages, injunctive, or declaratory relief only in favor of the individual party seeking relief, and only to the extent necessary to provide relief warranted by that party's individual claim; (d) unless otherwise mutually agreed by the parties in writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding; and (e) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. If subparagraph (d) above is found to be unenforceable, this mandatory arbitration provision will be null and void, but the jury trial and class action waiver provisions will remain in effect.
If a dispute arises, we strongly encourage you to first contact our Customer Service Department before starting an arbitration or filing a claim in small claims court. We value our relationships with our customers and will try to resolve your claims informally and quickly. All claims you bring against us must be resolved in accordance with this "Jury Trial and Class Action Waiver: Binding Arbitration" section. All claims filed or brought contrary to this "Jury Trial and Class Action Waiver: Binding Arbitration" section will be considered improperly filed and void. If you file a claim contrary to this "Jury Trial and Class Action Waiver: Binding Arbitration" section, Pyranha may recover attorney fees and costs up to $2,500 if Pyranha has notified you in writing of the improperly-filed claim, and you have failed to promptly withdraw the claim.
24. Contact Us